Having seen positive results, it is only logical to think that a team will want to continue describing and analysing its work. Institutionalization refers to the development of the necessary relationships, practices and procedures that are needed so that the capitalization process which has just been completed, becomes a regular feature within an organization. In short, developing this “enabling environment” involves adopting norms, rules and procedures; assigning the necessary resources; establishing a system of incentives so that participants join and effectively participate, and developing the necessary skills within the team.
There is no blueprint or recipe that can be followed, but teams are encouraged, for example, to make sure that the different steps that make up a capitalization process fit with the regular activities already in place, and that the necessary resources are in place. Equally helpful is to anticipate problems and difficulties. Even more important is that the process followed is well known within an organization, and also well understood.
Ensuring the support of an organization will be easier if the team can show that a capitalization process is not complicated, or that it does not require too many resources and too much time. It will be even easier if it show that it does lead to positive results. This means, however, that the team needs to know what happened and what was achieved with it. While an evaluation can help determine the number of people who were involved, or the number of organizations that received a final booklet or publication, a better alternative is to “practice what you preach”, and describe and analyse the capitalization process, following the same steps the team followed for analysing an experience.